FAQ

Orders are processed within 1–2 business days. Standard US delivery is typically 3–7 business days after dispatch. You'll get a tracking number by email as soon as your order ships. See our Fulfillment Policy.

Flat-rate shipping is $6.95 within the United States, and free on all orders over $150. Any duties or taxes on international orders (where available) are the customer's responsibility.

We currently ship across the United States. International shipping is rolling out — join our newsletter to be notified when it's live in your region.

Yes. You'll receive a tracking link by email once your order ships. If it hasn't arrived within 3 business days, check your spam folder or email support@reservedla.com.

We accept returns within 30 days of delivery on unworn, unwashed items with original tags attached. Refunds are issued to your original payment method. Full details on our Refund Policy.

Email support@reservedla.com with your order number and the item(s) you'd like to return or exchange, and we'll send you instructions.

We're sorry! Contact us within 7 days of delivery with a photo and your order number and we'll make it right with a replacement or full refund, no return shipping needed.

Most pieces are cut with a modern boxy or oversized silhouette. Each product page has specific sizing notes — size down for a more fitted look, or stay true-to-size for the intended drape.

Every item is an original Reserved LA design, produced in-house and shipped directly from us. We are not a reseller.

Machine wash cold, inside out, with like colors. Tumble dry low or hang dry. Avoid ironing directly over prints. This keeps fabrics and graphics looking their best.

We accept Visa, Mastercard, American Express, Discover, Apple Pay, and Shop Pay. All prices are in USD.

Yes. Our checkout is fully SSL-encrypted and payments are processed through PCI-compliant payment providers. We never store your full card details on our servers.

Contact us within 12 hours of ordering and we'll do our best to update or cancel it before it ships. Once dispatched, orders follow our standard return process.