Shipping & Fulfillment
Last updated: September 12, 2026
This Fulfillment Policy explains how Reserved LA, operated by ZA Distribution LLC, processes and ships orders placed on reservedla.com.
1. Order Processing
Orders are processed and shipped within 1–2 business days (Monday–Friday, excluding US holidays). Orders placed after 12:00 PM PT or on weekends begin processing the next business day. You'll receive an order confirmation by email immediately after checkout.
2. Shipping Costs
- Flat-rate US standard shipping: $6.95
- Free standard shipping on all US orders over $150
- Any applicable sales tax is calculated and shown at checkout.
3. Delivery Estimates
After dispatch, standard US delivery typically takes 3–7 business days. These estimates are provided by carriers and are not guaranteed; delivery times may be affected by weather, holidays, or carrier delays.
4. Where We Ship
We currently ship throughout the United States, including APO/FPO military addresses where carriers permit. International shipping is being rolled out — sign up to our newsletter to be notified when it's available in your area.
5. Order Tracking
Once your order ships, you'll receive a tracking number by email. If you don't see tracking within 3 business days, please check your spam folder or contact support@reservedla.com.
6. Split Shipments
Occasionally large orders may ship in multiple packages to get your items to you faster. There is no additional charge for split shipments.
7. Incorrect Addresses
Please double-check your shipping address at checkout. Customers are responsible for providing accurate address information. If a package is returned to us due to an incorrect or undeliverable address, we'll contact you to arrange reshipment, which may incur an additional shipping fee.
8. Lost, Stolen, or Damaged Packages
If your tracking shows delivered but you haven't received your package, or if it arrives damaged, contact us within 7 days and we'll help resolve it with a replacement or refund. See our Refund Policy for details.
9. Contact
2930 Shawn Way, Rancho Cordova, California 95670, United States
Email: support@reservedla.com · Hours: 7 days a week, 8AM–8PM PT